Privacy Policy

Twisted Games Online Privacy Policy

Twisted Games respects the privacy of our online visitors and recognizes the importance of providing a secure environment for them. We have adopted a corporate wide online Privacy Policy that guides how we collect, store, and use the information you provide us. This Privacy Policy details how Twisted Games safeguards the privacy of its online visitors and does not apply to information that may be collected by Twisted Games off-line. Please note that when you link to other sites from a Twisted Games website, this Privacy Policy does not apply to, and cannot control the activities on, those other sites.

This Privacy Policy will tell you:

  • What personal identifying information may be collected?
  • What other types of information may be collected.
  • How your personal information may be used.
  • Who is collecting your information?
  • With whom your information may be shared.
  • What choices you have regarding the collection, use, and distribution of your personal information.
  • Whether we collect information from children under the age of 13 and a specific note to parents.
  • What cookies are and how they may be used.
  • What are internet protocol addresses?
  • What to do if you want to correct, delete or review your personal information.
  • How secure your personal information is.
  • What to do if you have a question or complaint.

If you have any questions, complaints, or comments regarding our privacy policy statement or policies, please contact our Privacy Policy Administrator at privacy@twistedgames.com.

What does this Privacy Policy apply to?

• www.twistedgames.com Please note that this privacy policy applies only to information submitted and collected online through the website listed above and does not apply to information that may be collected by Twisted Games offline. In addition, this privacy policy applies only to sites maintained by Twisted Games and not to websites maintained by other companies or organizations to which we link. Twisted Games is therefore not responsible for the content or activities provided on such sites.

European Union: Twisted Games makes every effort to abide by the Safe Harbor principles as set forth by the United States Department of Commerce regarding the collection, use and retention of data from the European Union.

What personal information is collected?

Twisted Games only collects personal information on a voluntary basis. If an online visitor submits information to Twisted Games, it will usually take the form of either: (1) registration for online game and/or e-card participation (2) the purchase of goods or services though our online stores, (3) e-Newsletter registration or, (4) message boards, (5) sweepstakes and contest registrations, (6) a consumer complaint, and (7) surveys. Personal information collected may include your name, home address, phone number, and/or e-mail address. With the exception of an e-mail address, we do not require this information to use our products or gain access to our sites, however, you will not be able to utilize certain features that require registration or receive materials such as newsletters unless such information is provided.

Visitors purchasing products or services through our online stores will be required to provide additional information such as a valid credit card number, expiration date, and shipping and billing addresses.

What other types of information may we collect?

For some activities, we may ask you to create a username and password and/or to provide other, non-personal information such as your age, date of birth, gender, and/or game and platform preferences and combine such information with your personal information. In addition, your web browser or client software may transmit certain geographic information or information regarding the capabilities of your computer to Twisted Games. Twisted Games may use this information to generate aggregate statistics about our user community and may provide such information to advertisers and/or our partners. In addition, Twisted Games may use such information for security or enforcement purposes.

How do we use your personal information?

The personal information you provide Twisted Games will allow us to fulfill your product or service order, alert you of new products or services, features, or enhancements, handle/route your customer service questions or issues, and/or notify you of upgrade opportunities, contests, promotions, or special events and offers. Twisted Games may enhance or merge the personal information collected at a Twisted Games site with data from third parties. Lastly, we may use your personal information for internal marketing, profiling, or demographic purposes, so we can adapt our products and services to better suit your needs. We do this to better understand and serve our customers.

Please be advised that personal information submitted by individuals acting either voluntarily or solely in a business capacity (e.g., developer’s submission) is not subject to the uses set forth above or to any other practices stated in this Privacy Policy.

Who is collecting your information?

When you are asked for information while on the Twisted Games site, you are sharing that information with Twisted Games. In addition, some services are provided in conjunction with partner companies. If your personal information is being collected by another company other than Twisted Games, you will be notified at the time the information is collected. If you do not want your information shared, you can choose not to allow the transfer of information by not using that particular service or by not providing any information at that time.

Please be aware that advertisers or websites with links to our sites may collect personal information about you. Also, please remember, this Privacy Policy does not apply to, and cannot control the activities of, those other advertisers or websites.

With whom may your personal information be shared?

Twisted Games may need to disclose your personal information to third party vendors to fulfill product orders or prizes, to process mailings, or to process, analyze and/or store data. In addition, depending upon the circumstances, we may share collected information with (a) law enforcement or others as needed to protect or defend our rights and the rights of others or bring legal action against you if you are violating the Terms of Service or Use Agreements for a Twisted Games site or product or may be causing injury to or interference (intentionally or unintentionally) with Twisted Games' rights or property, other users of a Twisted Games site or product, or anyone else who could be harmed by your activities; (b) advertisers or third parties with whom we may partner to provide you additional content, products or services; (c) business partners who sponsor a sweepstakes or contest or who jointly offer a service or feature on our site; (d) within Knowledge Adventure; (e) in the event of a corporate transaction; and (f) otherwise with your consent. We will attempt to ensure that these entities do not use your personal information for any other purpose, and that they have agreed to maintain the confidentiality, security and integrity of the personal information they obtain from us. Please be aware that we cannot control the activities of third parties to whom we provide data, and as such we cannot guarantee that they will adhere to the same privacy and security procedures as Twisted Games.

Twisted Games sites may also have message boards and/or chat areas, where users can exchange ideas and communicate with one another. When posting to a message board or chat area, please be aware that the information is being made publicly available online and the user does so at his or her own risk.

What choices do you have regarding the collection, use, and distribution of your personal information?

Twisted Games makes every effort to allow you to control the way that we use personally identifiable information that we might obtain. At the time you provide personal information, Twisted Games may give you the option of declining any future offers or information about new products, promotions, or services. In addition, many of the "mailings" Twisted Games may send you, such as newsletters, have procedures within them to cancel the receipt of any future mailings.

If at any time you wish to opt out of having your personal information shared with third parties and/or receiving information from Twisted Games (via e-mail or postal mail) about new products, services, or promotions, you can do so. You may contact us at Twisted Games, Knowledge Adventure, Inc., 2377 Crenshaw Blvd., Suite 302, Torrance, CA 90501. You can also contact us by e-mailing us at opt-out@twistedgames.com. Please indicate what publications or services you no longer wish to receive so that we may better address your needs.

Information From Children Under 13

Once a child states that his/her age is under 13, we do not collect or store any personally identifiable information such as name, address, or email address unless we receive verifiable consent from the child’s parent or legal guardian.

Note to Parents: We believe protecting personal information about young children is important. We urge parents to instruct their children to never give out their real names, addresses, or phone numbers, without permission, when online. Teenagers under the age of 17 and over the age of 12 should encourage their parents to review this policy and to contact us if they would like to evoke our opt-out policy or to raise any concerns.

What are cookies and how are they used?

Cookies are a feature of your Web browser that allows Web sites to transfer bits of information to your computer for record-keeping purposes. A cookie stored on your computer can be used to "remember" things like your password, or that you have already registered. This allows us to speed up your future activities, saving the time you would normally spend entering information such as your password or registration. In addition, Twisted Games may use cookies to retrieve user information for promotional, marketing or security purposes.

What are Internet protocol addresses?

An Internet protocol ("IP") address is the unique number assigned to your server or Internet Service Provider ("ISP"). Twisted Games may track such IP addresses for system administration, to report aggregate information, site tracking, or to prevent our servers from being abused.

What to do if you want to correct or delete your personal information?

If for any reason you are concerned with the way we are using your personal information, or would like to correct or request that we delete such personal information, please contact Twisted Games, Attention: Privacy Policy Administrator, at Knowledge Adventure, Inc., 2377 Crenshaw Blvd., Suite 302, Torrance, CA 90501. You can also contact us by e-mailing us at privacy@twistedgames.com.

How secure is your personal information?

While Twisted Games takes reasonable steps to secure your personal information, no system is fault proof. If Twisted Games's security systems are breached Twisted Games may attempt to notify you electronically and, by using the Service and/or providing personal information to us, you agree that we can notify you electronically. Twisted Games may post a notice on the Twisted Games Web Site if a security breach occurs. If this happens, you will need a web browser enabling you to view the Twisted Games Web Site. Twisted Games may also send an email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice) you should notify us at privacy@twistedgames.com. If your email address changes and you have provided Twisted Games with personal information, you should notify Twisted Games at privacy@twistedgames.com so that we can communicate with you if necessary.

What if I have a question or complaint?

If you have any questions or wish to file a complaint, please feel free to e-mail us at privacy@twistedgames.com or send a letter addressed to Web Privacy Administrator, Knowledge Adventure, Inc., 2377 Crenshaw Blvd., Suite 302, Torrance, CA 90501.

By using this Website, you signify your assent to this Privacy Policy. If you do not agree to this Privacy Policy, please do not use this site. This Privacy Policy may change from time to time, so please check back periodically to ensure that you are aware of any changes. If we make a material change to this Privacy Policy, we will notify you by posting the change on this website or in this Privacy Policy and, if necessary, give you additional choices regarding such change. Your continued use of the Knowledge Adventure website will signify your acceptance of these changes. This Privacy Policy was last updated on and became effective November 27, 2013.